At Wizcoffer Digital Agency, we aim to deliver high-quality digital services, including website development, Shopify stores, marketing campaigns, and mobile apps. Please read our cancellation and refund policy carefully before making a purchase.

🔹 Cancellation Policy

  • Clients may request to cancel a project within 24 hours of payment for a full refund.

  • Once a project has started (design, development, or campaign setup), cancellation may not be possible, but partial refunds can be discussed depending on the stage of work completed.

  • Monthly service subscriptions (e.g., marketing retainers) can be cancelled anytime, but charges already billed will not be refunded.

🔹 Refund Policy

  • Full Refunds: If the service has not yet started and the request is made within 24 hours of payment.

  • Partial Refunds: If work has been initiated but not completed, based on the percentage of work delivered.

  • No Refunds: After project completion, delivery, or in cases where third-party tools, ads, or licenses have already been purchased for your project.

🔹 Non-Refundable Items

  • Domain & hosting purchases.

  • Paid advertisements (Meta, TikTok, Google, etc.).

  • Third-party plugins, apps, or software.

🔹 How to Request a Cancellation/Refund

To request a cancellation or refund, please contact us:

📧 Email: info@wizcoffer.com
📞 Phone: +1 918 405 1392

We will review your request and process eligible refunds within 7–10 business days.

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